Shipping policy

Last updated: April 22, 2026

Delivery & Shipping Policy

Thank you for shopping with Geowork Supply. We ship every order across the United States at no charge. Reliable delivery matters to us, and this page covers all the details about how your order gets from our warehouse to your door.

Shipping at a Glance

Shipping regions: United States only.
Shipping cost: Free on every order. No minimum spend required.
Order cutoff: 5:00 PM EST on business days.
Handling time: 1 to 2 business days after your order is placed.
Transit time: 6 to 8 business days via the carrier.
Total estimated delivery: 7 to 10 business days from checkout to doorstep.
Shipping carriers: USPS, UPS, FedEx.
International orders: Not available at this time.
Customer support: support@geoworksupply.com

Delivery Coverage

We ship to all addresses within the United States. Every package originates from our warehouse locations inside the United States.

Order Cutoff and Processing

Orders placed before 5:00 PM EST on a standard business day move into processing the same day.
Orders received after that time, on weekends, or on US public holidays start processing the next available business day.
Business days exclude Saturdays, Sundays and US federal holidays.

Handling & Processing Time

Once your order is confirmed, our team requires 1 to 2 business days to prepare, package and transfer it to the shipping carrier. This handling window is distinct from transit time. It represents the work done before your parcel departs our warehouse.

Carrier Transit Time

After your order has been packed and collected by the carrier, you can expect a transit time of 6 to 8 business days. This is the period the carrier takes to move your parcel from our warehouse to your specified delivery address.

Overall Estimated Delivery Time

Counting from the moment you finalize your purchase through to arrival at your doorstep, the total estimated delivery time is 7 to 10 business days. This timeframe includes both our handling period and the carrier's transit window combined.

Our Shipping Carriers

We work with established carrier partners: USPS, UPS, FedEx.

Carrier selection is based on your delivery location, the size and weight of your package, and current carrier capacity.
Every carrier we use provides end-to-end tracking for every shipment.
Switching between carriers for a given shipment is not supported once the order has entered processing.

Free Shipping on Every Order

Shipping cost: Always free within the United States.
Minimum spend: None. No threshold applies.
Applies to: All products in our catalog, regardless of weight or size.
Surcharges: None. No remote-area fees, no handling add-ons at checkout.

Tracking Your Shipment

The moment your order leaves our facility, we email you a tracking number. You can use it to follow your package on the carrier's tracking page, or head to our Track Your Order page to view live status updates.

Tracking information can take up to 24 hours after the shipping confirmation email before it appears in the carrier's system.
Scans update as the package moves through carrier hubs.
If a tracking number shows no movement after 48 hours, please email us so we can look into it.

Potential Shipping Delays

While we do everything we can to hit our estimated delivery windows, occasional delays may occur because of circumstances beyond our control, including:

Severe weather conditions
Natural catastrophes or emergencies
Carrier operational disruptions or volume surges
High-demand shipping periods (holidays, sales events)
Incorrect or incomplete shipping addresses

Should your order experience a significant delay, reach out to us at support@geoworksupply.com and we will work to resolve the situation. If a product arrives damaged or you wish to initiate a return, please refer to our Refund & Return Policy for detailed instructions.

International Orders

Currently, we only ship within the United States. International delivery is not available at this time. We are working toward broadening our shipping capabilities and hope to serve international customers soon. If you have any questions, please don't hesitate to contact us.

Contact

If you have questions or need assistance, we're happy to help. Visit our FAQs page or Contact Us directly.

Contact Information

Store Name: Geowork Supply
Address: 170 Florida St, Springfield, Massachusetts, 01109, United States
Email: support@geoworksupply.com
Number: +1 (413) 314-2483
Hours of Operation: Monday to Friday, 9:00 AM to 5:00 PM (EST)

We aim to respond to all inquiries within 1 to 2 business days.